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Real-time help when your travel plans change

On Telegram, Osi messages you first: it reminds you of booked activities, warns you if the weather shifts, and suggests alternatives if a place is closed or you are running late.

What Osi does during the trip

What only exists on Telegram

Check-in and flight status alerts, reminders and weather alerts, the itinerary PDF, invitations, the document vault and photo reading are only on Telegram. There are no proactive messages on the web.

More detail on the help page.

If your flight changes

Osi alerts you to your flight's status on Telegram. If it is canceled or delayed, ask it for options: it searches for flight alternatives and sends you to official sites to book. Osi does not make the booking or handle refunds.

Open Osi in Telegram

Frequently asked questions

Do I have to message Osi to get alerts?

Not on Telegram: Osi messages you first, before your booked activities, if the weather shifts or if a place is closed. On the web there are no proactive messages.

What happens in an emergency?

With the /emergency command, Osi gives you the nearest hospital and embassy instantly.

Does it work in my home city too?

Yes. Urban concierge mode finds nearby restaurants, cafes and places and gives A-to-B routes in your home city.